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Southend
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Thameslink
Platform 1
Previous information
From Orpington
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National Rail Knowledgebase · notices last imported 21 Oct 2026, 11:29
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View notices & operator status →National Rail Knowledgebase · station feed last imported 21 Oct 2026, 07:00
This is a Category B2 station: Step-free access to both platforms via separate entrances. Long step-free route between platforms via the street. (greater than 400m, above 1:10 gradient). The Assistance Meeting Point is by the ticket office.
There are no lifts
Station staffing: Part Time
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either: pressing the 'emergency & assisted travel' Help Point button calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only texting us on 07970 511077 We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Beckenham Hill Passenger Assistance Meeting Point 0
Assistance Meeting Point
Meet in the ticket office. If no staff are present, please contact staff at the ticket gates or platform.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by: Pressing the “emergency & assisted travel” button on a station Help Point Calling our freephone number: 0800 058 2844 Texting us on 0800 138 1018 Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink .
0800 058 2844
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@thameslinkrailway.com Phone - 0800 058 2844 Textphone - 0800 138 1018
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Stop and route list generated 22/10/2026, 00:59:56; refreshed at least hourly on request. Departure boards refresh separately.
Published routes
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UK times · Published schedule · auto-refresh 30s
No current departures are available from the imported live/timetable data.
Published routes
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UK times · Published schedule · auto-refresh 30s
No current departures are available from the imported live/timetable data.
Published routes
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UK times · Published schedule · auto-refresh 30s
No current departures are available from the imported live/timetable data.
Published routes
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UK times · Feed observed 00:59:27 · auto-refresh 30s
Stagecoach London
Stand SK
Live estimate
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