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Data sources & coverageNational Rail Knowledgebase · notices last imported 14 Oct 2026, 08:44
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View notices & operator status →National Rail Knowledgebase · station feed last imported 14 Oct 2026, 07:00
Category A: “This station has step free access to all platforms / the platform”The Ticket Office is step free via James Street only and platforms can be accessed via lifts
There are lifts
Station staffing: Full Time
Liverpool James Street Passenger Assistance Meeting Point 0
Assisted Travel Meeting Point
A welcome point is located to the left of the ticket gates on the concourse. Press the assistance button to notify colleagues you have arrived.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
0151 555 1111
Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
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