Durham
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CrossCountry
Platform 1
Previous information
From Newcastle
Last reported passed King Edward Bridge S. Jn at 05:19
LNER
Platform 1
Previous information
From Newcastle
LNER
Platform 1
Previous information
From Newcastle
TransPennine Express
Platform 1
Previous information
From Newcastle
LNER
Platform 2
Live estimate
From Doncaster
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National Rail Knowledgebase · notices last imported 14 Oct 2026, 03:44
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View notices & operator status →National Rail Knowledgebase · station feed last imported 13 Oct 2026, 07:00
This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955 . Interchange between the platforms is via a subway. Lift access available to the subway from both platforms. Durham has two RNIB 'Maps for All' - one is located on the southbound side inside the portico as you approach the Travel Centre. The second is located on the northbound side to the left of the waiting room entrance doors beside the taxi rank. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
There are lifts
Station staffing: Part Time
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Durham Passenger Assistance Meeting Point 0
Passenger Assist Meeting Point
This is located in the main waiting room concourse on platform 1 (Open Mon-Sat from 05:00 & Sun from 08:00)
Durham Passenger Assistance Meeting Point 1
Platform
Please wait on the platform in view of the station/ on-train staff and make yourself known when the train arrives so they can assist you.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
03457 225 225 or 18001 03457 225 225 (Text relay service)
Four machines on Southbound platform and two Cash/Card machines on Northbound platform.
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Nearby bus services
Open walking directions for your station exit and bus stop.
Stop and route list generated 20/10/2026, 05:21:01; refreshed at least hourly on request. Departure boards refresh separately.
Published routes
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UK times · Published schedule · auto-refresh 30s
Gateshead Central taxis
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Scheduled
Gateshead Central taxis
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Scheduled
Published routes
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UK times · Published schedule · auto-refresh 30s
Go North East Limited
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Scheduled
Arriva Durham
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Scheduled
Published routes
Page refreshed 05:21:02
UK times · Published schedule · auto-refresh 30s
Go North East Limited
Stand —
Scheduled
Go North East Limited
Stand —
Scheduled
Published routes
Page refreshed 05:21:02
UK times · Published schedule · auto-refresh 30s
Go North East Limited
Stand —
Scheduled
Arriva Durham
Stand —
Scheduled
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